As most enterprise IT leaders know, transitioning IT staff to a cloud-based service delivery model is often more challenging than transitioning the infrastructure itself.
A collaborative, vertically-oriented IT organizational structure is crucial to the success of any cloud infrastructure, and yet the advice enterprises receive—usually some variation of “break down silos”—is not especially useful in an organization with hundreds or even thousands of IT employees. A highly functional IT structure is even more difficult to achieve when the enterprise has a mix of public, private, and on-premises environments.
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